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Research & Consultation

Design Thinking Approach

Choosing the right solution for your users is paramount to the success of your project. Our comprehensive research with design thinking approach helps you meet your goals by providing in-depth information on the target user, competitive products and product alternatives, market opportunities, and how the final proposed solution will address the users’ problem and its implementation plan.

Process & Methodology


Get a deep understanding of who the users are, their needs, the context, competitive review, and other framed research questions through a various research methodology that best fits with research goals from the in-depth interview, observation, and desk research.


Compile the research results from different sources and methodologies, analyze, extract insights, and identify the answer to the research questions and objectives.


Classify the key insights into several groups and map them into a diverged research results in the form of journey maps, value proposition canvases, business model canvas, and other contextual diagramming methods that can give an overview of the research results.


Present the findings into comprehensive and easy to understand research reports


User Research

Understand the needs, character, behavior, experience, and motivation of users through various methods (desk, qualitative and quantitative).

Competitor Research

Identify and analyze competitors’ businesses, products, and services to determine their strengths and weaknesses.

Market Research

Gathering, analyzing, and interpreting data about your business’s target market, users or customers, competitors, and the industrial landscape.

Related Portfolios

Dompet Dhuafa – Digital Transformation Blueprint

K-Link Indonesia – Digital Ecosystem Service & Technology Blueprint

Ministry of Agriculture – Agriculture War Room Service Blueprint

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